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Kathleen Richardson
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‘Material relations
between persons appear as social relations between things’ wrote
Karl Marx in Capital to describe how under capitalism, mere things
can appear to have social relations. Yet Marx didn’t ask if things
really can have social relations with other things, or if in fact people
can have genuine social relations with things. These questions used
to be answered by social anthropologists and religious scholars, but
now they are increasingly the preoccupation of computer scientists and
artificial intelligence (AI) researchers, and it is in this context
that they are explored in David Levy’s Love + Sex with Robots:
The Evolution of Human Robot Relationships. If AI researchers
are notorious for anything it is making outrageous predictions about
the future of technology. And Levy’s work follows in the footsteps
of Ray Kurzweil’s The Age of Spiritual Machines: When Computers
Exceed Human Intelligence, Hans Moravec’s ROBOT: Mere Machine
to Transcendent Mind and Rodney Brooks’ Flesh and Machines:
How Robots Will Change Us (though unlike Levy, Brooks actually makes
robots). Kurzweil and Moravec in particular have predicted everything
from human consciousness being downloaded into machines to computers
surpassing human-like intelligence before 2050. Levy’s book is
timely, since it was recently announced that the EU is to fund the LIREC
(Living with Robots and Interactive Companions) project. The multi-million
Euro project will examine how to make people both like and accept robots.
Levy’s position in the book is clear: humans simply will
have relationships with robots. He even gives a date: 2025. His rationale is
as follows: humans form attachments to animals, machines and things:
they gender and anthropomorphise them in various ways, and since this
is how human beings behave, it is inevitable that they will eventually
form relationships with humanoid robots. Writers of social studies of
science and technology have for years been trying to convince scientists
and technologists about the cultural nature of their objects, but now
technologists are using social studies to validate their arguments about
computer and robotic capabilities. Amidst this discussion, Levy’s
book poses interesting questions – why do humans tend to gender
their objects? Or think their computers have personalities? But rather
than engaging with the why and how of these issues, he simply takes
their existence as evidence for the inevitably of human-robot affairs.
Levy is known more
for his gaming expertise than his research in robotics, and he synthesises
research in human-computer interaction, pet studies and social studies
of science and technology. He draws heavily on the analysis and case
studies of Byron Reeves and Clifford Nash (The Media Equation),
Sherry Turkle (The Second Self) on human-machine/robot relationships,
alongside MIT team’s design of robots like Kismet. Now housed
in MIT’s Museum, Kismet is a disembodied robotic head designed
to engage human interlocutors in interactions. Levy uses Kismet as an
example of what is possible between humans and robots, so long as the
robot has human-like communicative and physical features. He also examines
case studies of robotic toys. One in particular, AIBO, a robotic dog
designed by Sony (he forgets to mention that the AIBO dog was discontinued
by Sony in March 2006 due to expense and poor sales) showed people reacted
to AIBO similarly to ‘real’ dogs. Levy’s robotic speculations
in the text are inferences from these basic studies: ‘The human
propensity for loving our pets thus informs our understanding of the
emotional attraction to computers, to robot pets and humanoid robots’
(p63). Human-animal relations are interesting, but can we use them as
a barometer of human-robot relationships? Apart from the tenuous physical
similarities, robot pets are much like robot people: easier to manage.
Unlike ‘real’ pets, robots can be switched off, don’t
pee and don’t need to be taken for walks. In fact, Sony’s
first AIBOs did pee but the mechanism was removed as users disliked
it, which shows our investments in living creatures are different from
those in robot pets. But if robots pets are simplified versions of living
pets, then what about human-like robots? Levy draws extensively
on Turkle’s studies, particularly her study of robots as ‘transitional
objects’ – those that allow children to move on from their
caregiver. Turkle’s studies mainly concern children and adolescents,
but this does not deter Levy from making generalisations about human-robot
relationships in the future: ‘Replace “young child”
with “adult” and replace “doll or teddy bear”
with “computer”’ (p70). Word play is a useful way
to think about the book, and if it were written with the phrase ‘human-robot
love’ omitted it would probably be a better read. Yet any
actual references to robots have their feet firmly in fantasy: ‘robots
will be programmable never to fall out of love with their human’
(p132); ‘surprises adds a spark to a relationship, and it might
therefore prove necessary to program robots with a varying degree of
imperfection to in order to maximize their owner’s relationship
satisfaction’ (p137); and my favourite hypothetical scenario,
‘when its human, in a fit of pique, shouts at the robot, “I
wish you weren’t always so goddamn calm”, the robot would
reprogram itself to be slightly less emotionally stable’ (p145).
Rather than talk
purely in terms of the technology and how it might develop, Levy focuses
on how human factors could form basis for incredibly advanced robotic
technologies. The human disposition to animate, anthropomorphise and
see agency in non-human things offers an avenue of opportunity for roboticists.
Robots can become assimilated in human culture because humans already
attribute human-like qualities to nonhuman things and animals. Levy
cites plenty of studies concerning how computer use and design can be
understood and improved for human use. But these studies show that when
people ‘humanise’ computers they often do so independently
of the of the machines’ designers’ intentions. And that
is because of the deeper reason that humans are embedded in a culture
where various models of gender exist. Yet what good is
technology if it only works, only plays the role we assign to it, because
we imagine it to? Levy too admits this in his writing, ‘Imagine…a
world in which the boundary between our perceptions of robots and our
perceptions of our fellow humans [have] become so blurred that most
of us treat robots as though they are mental, social, and moral beings’.
This is what is at heart of the problem of Levy’s argument as
a technologist. He makes out the success of today’s human-like
and animal robots is less to do with the robots’ capabilities
and more to do with human perceptions of them. When
I first began my fieldwork in early 2003 in robotics labs, I was told
how making robots more human-like would make using them easier. Take
for instance various remote controls – surely technology that
could be communicated with would be simpler – yet in the last
five years it seems that arguments for more human-like technology is
less to do with how we use technology and more to do with how human
we perceive it to be. Despite being about love and sex with robots,
actual robotic technology is only presented hypothetically in this book,
perhaps because of the pressing (or depressing) problems faced by AI
researchers and roboticists in simulating human-like intelligence and
behaviours. Levy is really making an argument for a technology of illusion.
This is a long way off from technology that can actually do something
regardless of what humans imagine it to be doing. Perhaps the book should
be renamed Love + Sex with Robots: Why it does not matter what technology
can do anymore! Kathleen
Richardson has just completed her doctoral studies in the department
of social anthropology, University of Cambridge. Kathleen conducted
fieldwork in robotic labs at the Massachusetts Institute of Technology
(MIT). Her thesis, Annihilating Difference? Robots and Building
Design at MIT, examined the breakdown of boundaries between humans
and nonhumans through a study of robots. In May 2006, she produced the
play, RUR (Rossum’s Universal Robots) written by Karel Capek (1921)
and the source of the first robots. She is currently working for BT
researching social relationships and new technologies. ELIZA
is a therapeutic computer program designed by Joseph Weizenbaum. ELIZA
- a friend you could never have before |
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